Customer Care

Comprehensive Customer Support

Regency fireplace products are built to exacting standards, with every element carefully considered.  We strive to maintain this attention to detail past the point of purchase, via our comprehensive Limited Lifetime Warranty and comprehensive customer support.

Customer Care


F.A.Q.

The answers to our most commonly asked questions at your fingertips.

Product Manuals

Regency product manuals are available for download as PDF files.

Warranty Registration

Regency offers you the industry's most comprehensive Limited Lifetime Warranty. Take advantage by registering today and you could win a free outdoor gas firetable.