Let Regency-fire.com know your device's geolocation for enhanced use of web features.
FPI Fireplace Products International Ltd. manufactures its Regency® family of fireplaces, stoves and inserts to the highest possible quality and safety standards. We build and test our appliances with great care. We believe that to ensure the highest installation standards and customer satisfaction, the homeowner should visit a specialty hearth store, to discuss their fireplace needs with an experienced retailer.
Hearth products are complicated, technologically sophisticated appliances. Every brand has its own unique characteristics and requirements. We have spent many years seeking out the best hearth product dealers in your area so that we could be sure that your new Regency® fireplace, stove or insert is installed professionally, courteously, and most of all, safely.
We continue to spend a great deal of effort training our dealers to be as knowledgeable and up-to-date as they can on our models, so that you will enjoy a lifetime of warm and happy moments in front of your new fire, without any worries. If your Regency® does require servicing, your local dealer will be right there to help.
To ensure these standards of customer satisfaction, FPI will not permit any of its authorized retailers to sell Regency® products over the internet. We continue to encourage the use of the internet to promote fireplace products and Dealer stores. We believe, however, that the direct selling on the internet is irresponsible and fails to deliver the high level of customer service that only a visit to an authorized Regency® retailer can deliver.
Any authorized Regency® retailer posting prices and making offers for sale on the internet will be asked to stop immediately or risk losing its dealership. We are confident that careful management of this important medium will result in our customers investing in the right product to fulfill their needs and provide lasting enjoyment of this fire for many years.
© 2016 FPI Fireplace Products International Ltd. All rights reserved.
Regency®, Regency Horizon®, Hampton®, Alterra®, Astrocap®, Bellavista®, Excalibur®, FireGenie®, Fireplace Design Center®, Greenfire®, Greenfire Technology®, Liberty®, MyRegency®, Panorama®, Plateau®, Surefire®, Energy™, Classic™, and Ultimate™ are the registered and/or proprietary trademarks of FPI Fireplace Products International Ltd. All rights reserved.
Use of Content. FPI Fireplace Products International Ltd. ("FPI") authorizes you to download the content and materials on this Web site and other FPI Web sites that are linked to this site or affiliated with this site ("Site"), under the condition that all the information, communications, software, scripting, photos, text, video, graphics, sounds, images and other materials and services found on the Site (collectively "Content") may only be used for the purposes of advertising Regency® Fireplace Products in a positive manner and that does not disparage or diminish the goodwill associated with the REGENCY® brand. The Content, including any photography or images, cannot be altered or modified, and cannot be re-distributed, republished, or re-transmitted in any way without the prior written consent of FPI. Unless otherwise noted, all Content and other materials on this site are protected as the copyrights, trade dress, trademarks and/or other intellectual properties owned by FPI or by other parties that have licensed their material to FPI, and you shall retain all copyright, trademark and other proprietary notices contained in the Content.
A. INFORMATION YOU PROVIDE AND WE COLLECT
FPI collects both personally identifiable information you provide on this website, and information that does not personally identify you.